Parents can not see their child class on messenger

1 If a parent can not see their child class on messenger it could be one of the following reasons:

A. The parents phone number registered with school is different from the phone number that the parent is currently using on ClassMonitor.

Solution: Kindly confirm and recheck your registered phone number with your child class teacher.

Once they have added your phone number you'll receive an invitation over sms.

B. The child could have been removed from the class

Solution: Year old academic classes are archived by the teachers and new classes are created every year.

Your child class would be archived every year and to see the new class, class teacher needs to add your child back again in the newly created class.


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